Privacy Policy
Last updated: December 10, 2025
Introduction
BookSphere ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking platform service and website.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Business information and branding assets
- Payment information (processed securely through Stripe)
- Service details and scheduling preferences
- Customer booking and communication data
Automatically Collected Information
We automatically collect certain information about your device and usage:
- IP address and device identifiers
- Browser type and operating system
- Usage patterns and preferences
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our booking platform
- Process payments and send booking confirmations
- Send appointment reminders and notifications
- Provide customer support and respond to inquiries
- Protect against fraud and unauthorized access
- Comply with legal obligations
- Send marketing communications (with your consent)
Information Sharing
We do not sell or rent your personal information. We may share your information in the following circumstances:
- With your consent: When you explicitly agree to share information
- Service providers: With trusted third parties who help us operate our service (like Stripe for payments)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with mergers, acquisitions, or asset sales
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access, update, or delete your personal information
- Object to or restrict certain processing
- Data portability
- Withdraw consent for marketing communications
To exercise these rights, please contact us at privacy@booksphere.co.uk.
Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@booksphere.co.uk
Address: BookSphere Ltd, United Kingdom